Data protection declaration

The person responsible for data processing is:
P+C Schwick GmbH
Bergisch Born 87A
42897 Remscheid

Email: info@schwick.de

We are pleased über your interest in our online store. The protection of your privacy is very important to us. Below, we inform you in detail über the handling of your data.

1. Access data and hosting

You can visit our websites without providing any personal information. Each time you visit a website, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the request, the amount of data transferred and the requesting provider (access data) and documents the request. This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our services. This serves to protect our legitimate interests in the correct presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO. All access data will be deleted no later than seven days after the end of your visit to the site.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from „http://“ to „https://“ and by the lock symbol in your browser line.

When SSL or TLS encryption is enabled, the data you send to us cannot be read by third parties.

Hosting

This website is hosted externally. The personal data collected on this website is stored on the servers of the hoster(s). This can be v. a. IP addresses, contact requests, meta and communication data, contract data, contact data, names, website accesses and other data generated via a website.

The external hosting is carried out for the purpose of contract fulfillment vis-à-vis our potential and existing customers (Art. 6 para. 1 lit. b DSGVO) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 para. 1 lit. f DSGVO). If a corresponding consent was requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a DSGVO and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TTDSG. The consent can be revoked at any time.

Our hoster(s) will process your data only to the extent necessary to fulfill its obligations to perform and follow our instructions with respect to such data.

We use the following hoster(s):

Dolphin IT-Systeme e.K.
Clausewitzstr. 47A
42389 Wuppertal
Germany

Contract processing

We have concluded a contract about data processing (AVV) for the use of the above service. This is a contract required by data protection law, which ensures that this processes the personal data of our website visitors only according to our instructions and in compliance with the DSGVO.

2. Data processing for contract execution and contact

2.1 Data processing for contract execution

For the purpose of contract processing (including inquiries about and processing of any existing warranty and performance claims as well as any statutory update obligations) pursuant to Art. 6 para. 1 p. 1 lit. b DSGVO, we collect personal data if you provide it to us voluntarily in the context of your order. Mandatory fields are marked as such, because in these cases we need the data to process the contract and we cannot send the order without their information. Which data is collected, can be seen from the respective input forms.

Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this privacy statement. After complete processing of the contract, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law in accordance with Article 6 (1) sentence 1 lit. c DSGVO, unless you have expressly consented to further use of your data pursuant to Art. 6 para. 1 p. 1 lit. a DSGVO or we reserve the right to use your data in a manner that goes beyond this, is permitted by law and about which we inform you in this declaration.

Warehouse Management System

For order and contract processing, we use inventory management systems of external service providers. Our service providers are active for us within the framework of order processing. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact options described in this privacy policy.

2.2 Customer account

If you have given your consent to this in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO by deciding to open a customer account, we will use your data for the purpose of opening the customer account as well as for storing your data for further future orders on our website. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described in this privacy statement or via a function provided for this purpose in the customer account. After deletion of your customer account, your data will be deleted, unless you have expressly consented to a further use of your data in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.

We collect personal data if you voluntarily provide it to us when opening a customer account. Mandatory fields are marked as such, because in these cases we need the data to open the customer account and you can not complete the account opening without their information. Which data is collected can be seen from the respective input forms. We use the data you provide to process the contract and your inquiries in accordance with Art. 6 Para. 1 S. 1 lit. b DSGVO. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described in this privacy statement or via a function provided for this purpose in the customer account. After deletion of your customer account, your data will be deleted, unless you have expressly consented to a further use of your data in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.

2.3 Contacting

In the context of customer communication, we collect personal data in order to process your inquiries pursuant to Art. 6 para. 1 p. 1 lit. b DSGVO, if you voluntarily provide us with this data when contacting us (e.g. via contact form or e-mail). Mandatory fields are marked as such, since in these cases we need the data to process your contact. Which data is collected can be seen from the respective input forms. After complete processing of your request, your data will be deleted, unless you have expressly consented to further use of your data pursuant to Article 6 (1) sentence 1 lit. a DSGVO or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.

Contact Form

If you send us inquiries via contact form, your data from the inquiry form, including the contact information you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.

The processing of this data is based on Art. 6 para. 1 lit. b DSGVO, if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of requests sent to us (Art. 6 (1) (f) DSGVO) or on your consent (Art. 6 (1) (a) DSGVO) if this was requested; the consent can be revoked at any time.

The data you entered in the contact form will remain with us until you request us to delete it, revoke your consent to store it or the purpose for storing the data no longer applies (e.g. after processing your request has been completed). Mandatory legal provisions – in particular retention periods – remain unaffected.

Inquiry by e-mail, telephone or fax

If you contact us by e-mail, telephone or fax, your inquiry, including all personal data resulting from it (name, inquiry) will be stored and processed by us for the purpose of processing your request. We do not pass on this data without your consent.

The processing of this data is based on Art. 6 (1) lit. b DSGVO, provided that your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the requests sent to us (Art. 6 para. 1 lit. f DSGVO) or on your consent (Art. 6 para. 1 lit. a DSGVO) if this was requested; the consent can be revoked at any time.

The data sent by you to us via contact requests übersand remain with us until you request us to delete, revoke your consent to storage or the purpose for the data storage is no longer applicable (eg after the completion of your request). Mandatory legal provisions – in particular legal retention periods – remain unaffected.

3. Data processing for the purpose of shipment processing.

For contract fulfillment pursuant to Art. 6 para. 1 p. 1 lit. b DSGVO, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.

 Data transfer to shipping service providers for the purpose of shipping notice

If you have given us your express consent during or after your order, we will pass on your e-mail address and telephone number to the selected shipping service provider in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO, so that they can contact you before delivery for the purpose of delivery notification or coordination. -The consent can be revoked at any time by sending a message to the contact option described in this privacy policy or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use your data for purposes other than those permitted by law and about which we inform you in this declaration.

United Parcel Service Deutschland S.à r.l. & Co. OHG
Görlitzer Straße 1
41460 Neuss
Germany

4. Data processing for payment processing

For the processing of payments in our online store, we work with these partners: technical service providers, credit institutions, payment service providers.

4.1 Data processing for transaction handling

Depending on the selected payment method, we pass on the data necessary for processing the payment transaction to our technical service providers, who are active for us within the scope of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary for processing the payment. This serves the fulfillment of the contract according to Art. 6 para. 1 p. 1 lit. b DSGVO. In some cases, the payment service providers collect the data required for processing the payment themselves, e.g. on their own website or via a technical integration in the ordering process. In this respect, the data protection statement of the respective payment service provider applies.
If you have any questions about our partners for payment processing and the basis of our cooperation with them, please use the contact option described in this privacy statement.

4.2 Data processing for the purpose of fraud prevention and optimization of our payment processes

Where applicable, we provide our service providers with further data, which they use together with the data necessary for the processing of the payment as our processors for the purpose of fraud prevention and optimization of our payment processes (e.g. invoicing, processing of contested payments, accounting support). This serves according to Art. 6 para. 1 p. 1 lit. f DSGVO the protection of our legitimate interests in our protection against fraud or in an efficient payment management, which prevail in the context of a balancing of interests.

4.3 Creditworthiness

If we step in advance (when buying on account), we get an identity and credit information from specialized service companies (credit agencies). We übermitteln for this your für a Bonitätsprüfung benötigten personal data to: 

Euler Hermes Germany
Gasstraße 29
22761 Hamburg
Germany

This serves to protect our legitimate interests in the context of a balance of interests pursuant to Art. 6 para. 1 p. 1 lit. f DSGVO to assess the creditworthiness and willingness to pay of our potential customers in advance of the conclusion of the contract and thus to avoid purchase price defaults, and is necessary for the conclusion of the contract pursuant to Art. 22 (2) a DSGVO. Reasonable measures to protect your rights, freedoms and legitimate interests will be taken into account. You have the opportunity to express your point of view and contest the decision by contacting the contact option described in this privacy statement. After complete execution of the contract, your data processed for this purpose will be deleted, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement..

5. Advertising by e-mail

5.1 Email newsletter subscription and newsletter tracking

If you register for our newsletter, we will use the data required for this purpose or separately provided by you in order to send you our e-mail newsletter on a regular basis based on your consent pursuant to Art. 6 para. 1 p. 1 lit. a DSGVO. Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your e-mail address from the list of recipients, unless you have expressly consented to further use of your data pursuant to Article 6 (1) sentence 1 lit. a DSGVO or we reserve the right to use your data for other purposes, which are permitted by law and about which we inform you in this statement.

We point out that we evaluate your user behavior when sending the newsletter. To this end, we also analyze your interaction with our newsletter by measuring, storing and evaluating ¨opening rates and the click rates for the purpose of designing future newsletter campaigns („newsletter tracking“).

For this evaluation, the emails sent contain single-pixel technologies (e.g., so-called web beacons, tracking pixels) that are stored on our website. For the evaluations we link in particular the following „Newsletter data“

  • the page from which the page was requested (so-called referrer URL),
  • the date and time of the request,
  • the description of the type of web browser used,
  • the IP address of the requesting computer,
  • the e-mail address,
  • the date and time of registration and confirmation

and the single-pixel technologies with your e-mail address or your IP address and, if necessary, an individual ID. Links contained in the newsletter may also contain this ID.

If you do not wish to receive newsletter tracking, it is possible to unsubscribe from the newsletter at any time, as described above.

The information will be stored as long as you are subscribed to the newsletter.

5.2 Newsletter delivery

The newsletter and the newsletter tracking shown above may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact method described in this privacy statement.

6. Contact options and your rights

As a data subject, you have the following rights:

  • In accordance with Art. 15 DSGVO, you have the right to request information about your personal data processed by us to the extent specified therein;
  • .
  • Mandated by Art. 16 DSGVO the right to demand the correction of inaccurate or completion of your personal data stored by us without delay;
  • .
  • Mandatory; Art. 17 DSGVO the right to request the deletion of your personal data stored by us, unless the further processing.
    • for the exercise of the right to freedom of expression and information;
    • for the performance of a legal obligation;
    • for reasons of public interest or
    • .
    • for the assertion, exercise or defense of legal claims is required;
  • may, in accordance with Art. 18 DSGVO, request the restriction of the processing of your personal data to the extent that
    • the accuracy of the data is disputed by you;
    • .
    • the processing is unlawful, but you object to its deletion;
    • we no longer need the data, but you need them to assert, exercise or defend legal claims or
    • .
    • You have objected to the processing in accordance with Art. 21 DSGVO;
    • .
  • Mandatory; Art. 20 DSGVO the right to receive your personal data that you have provided to us in a structured, valid and machine-readable format or to request the transfer to another controller;
  • .
  • In accordance with Article 77 of the GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or place of work or our company headquarters for this purpose.

Right of objection

If we process personal data as described above in order to protect our legitimate interests as part of a balance of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you may exercise this right at any time as described above. If the processing is carried out for other purposes, you have the right to object only if there are reasons arising from your particular situation.

After you have exercised your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves the purpose of asserting, exercising or defending legal claims.

This does not apply if the processing is for direct marketing purposes. Then we will not further process your personal data for this purpose.

6.2 Contact possibilities

If you have any questions about the collection, processing or use of your personal data, for information, correction, restriction or deletion of data, as well as revocation of consents granted or objection to a particular use of data, please contact us directly using the contact information in our imprint.